DOUG SCHUMACHER

experience designer + writer

Fascinating

Creativing :: Facebook goes location location location, Hysterical ChatRoulette spoof, and stock footage you haven’t seen (and would want to)

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

“The Last Exorcism” Viral Campaign Spooks Chatroulette

This is really well-done. I presume the prank is real, i.e., the people on the other end of ChatRoulette aren’t staged. For the record, this was done a few months ago, but this production is much better: Here’s the original: http://www.youtube.com/watch?v=UMG8FT1TKkw

CriticalPast.com: Stock video site with great archival footage.

Just about anyone can use a stock photo site with fresh content. (Where else can you find footage of Richard Nixon playing piano at the opening of the Grand Ol’ Opry in 1974.)

How Coca-Cola Could Bring Pop Appeal Back to MySpace – Advertising Age

The headline is certainly a grabber. And music does seem to be MySpace’s only bullet left. But I think it’s because Facebook hasn’t spent real effort in the area. And they might not until MySpace or someone else demonstrates real opportunity. Then they’ll move in and do the same “Netscaping” that they’re taking to the location-based industry. Facebook has the user data — even their data on personal musical preferences surpasses MySpace. My guess is that if they rolled out a monetization model for music-related apps, they could sprint past MySpace in music pretty easily.

Facebook Places: What It Is, What It Isn’t, And Why It May Change The World | Forrester Blogs

A good detail on the Facebook Places launch. Facebook is wisely taking the platform approach, vs product, emphasizing a partnership relationship with the current field of location-based services. The also provide a lucid example of what these location checkins can mean emotionally. Their example: Imagine your children visit a beach in 20 years, and find out that’s where you and your wife exchanged your first kiss. That should have brands like Hallmark licking their chops. This idea of driving routes and hiking trails becoming flush with new reference points and notations holds a lot of promise for brands to make rich contributions to people’s lives, if done correctly.

Mashable Poll Results: Will You Use Facebook Places? [POLL]

This is my screen grab after taking the poll (my answer was YES, given I’d already used it). I’m a little surprised it’s not higher, but am guessing there’s some blow-back from current fans and early adopters of other location-based services. And for people who say they see no value in it, I’d just give it time.

Foursquare Experiences Record Signups After Launch of Facebook Places

Interesting headline in the wake of the Facebook Places launch. However, the article pinpoints what has to be the real story here. That Foursquare is drafting a lot of the buzz the Places launch has generated, as it’s hard to find an article about Places that doesn’t also mention Foursquare. It certainly indicates the value of press, even if it hasn’t been favorable to Foursquare regarding the launch. As the saying goes, write whatever you want, just spell my name right.

Facebook Mobile: 100 Million and Growing

Just a perspective on the launch of Facebook Places relative to the current crop of location-based services. Keep in mind that, as I reported last week, less than 1% of people use location based services more than once per week. Foursquare, the media darling of location-based services, has 3 million users. Facebook has 100m as of last Feb. Probably way more now, given the growth trajectory stated here. So for those asking how will Places impact the existing LBS companies? For future users who will be joining the LBS fun, Facebook offers a more familiar interface, an app they’ve probably already installed, and a place where most of their friends already are. Simplicity, familiarity, and mass penetration. I’d hate to be competing against that.

Shopkick Teams With Best Buy To End Fake Retail Check-Ins

This challenge for brands using Foursquare is very real. The checkins can be easily gamed. And while that’s fine when friends are fighting over the mayorship of the local dive bar, when brands start to spend big money on coupon-driven campaigns, millions of dollars can be at stake. Shopkick is offering a tighter grip on the situation. The technology behind this is quite clever. The Shopkick app picks up an inaudible sound emitted from their in-store device which tells them the user is actually in the store.

The CMO’s Real Conundrum « iMediaConnection Blog

If advertising is about understanding your customer, then every agency person should spend a lot of time studying CMOs. This is a good overview of the recent Accenture report on the challenges facing CMOs in the digital age. It also reflects the findings from the May 2010 article in BusinessWeek on what CEOs really want from their ranks: http://www.businessweek.com/innovate/content/may2010/id20100517_190221.htm

Creativing :: Twitter the movie?, Mafia Wars goes guerrilla, and the future of the Internet is ‘things’

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Zynga Runs Guerrilla Mafia Wars Campaign In Hermosa Beach, CA

I like the use of QR codes in this game. I scanned it off the blog image using I-nigma on my iPhone and it had no trouble reading and taking me straight to the site. QR codes have made a lot of progress in the past couple of years.

Advertisers flocking to Facebook: eMarketer – Yahoo! News

Facebook’s taking a page from Google’s playbook. There’s a lot of money in automating the ad process, even if it’s small amounts from a lot of advertisers. Or perhaps especially if that’s the case.

Twitter Movie Trailer:  Rated Awesome

Very well-done parody of the trailer for the Facebook movie, which is here if you haven’t seen it. http://www.thesocialnetwork-movie.com/

Where Else in the World Will Kids Think to Put the Web? [VIDEO]

Interesting that when kids 6-12 were asked about what they want from technology, it’s to better connect them with the physical world. And they’re the ones who should be most comfortable with technology. Refreshing.

China Moves to Dominate the Next Stage of the Web

Interesting that while a recent survey of kids pointed to a future demand for bridging the technical world with the future world, and here China is setting themselves up to the the future of the Internet of Things. Pretty telling. A great stat at the end of this article, too. Earlier this week it happened for the first time that there are now more objects connected to wireless data plans than human subscribers.

Facebook Pages Become Customer Support Centers

There’s been recent buzz online about Facebook’s — and social media in general — ability to function as a customer support resource. Scalability is often at the core of the discussion, but then, customer support has never been any more scalable outside of social media. The objective for customer support technology is always to provide helpful information as fast as possible. Ideally faster than calling and talking to a CS rep. Facebook’s big advantage is familiarity. Even within an app, people may feel more comfortable using it to gather information versus a site visit. So speed and relevance will be the litmus test for this new CS tech, Parature.

Behind the Scenes of MTV’s Twitter Jockey Competition [VIDEO]

Twitter seems more like a content channel than a media platform. While arguably still outside the mainstream compared to most media vehicles, it has a large user base that wouldn’t be considered early adopters of new technology, while at the same time many traditional early adopters find little use for the service. In that sense, it’s a source for the truly influential to get those first bits of information across a range of subjects that most new techs never scratch the surface of.

Whrrl: Living In Foursquare’s Shadow

As my use of Foursquare continues to flatten, I’m interested in what’s next for location based services. Whrrl is the one I’m checking out lately. It’s more complicated than Foursquare, but offers extended value in the form of community. I guess those badges are wearing off, and if I wanted deals, I’d go to Groupon. Right now, my network isn’t to a point where I’m really getting the value, but as Whrrl is adding 2-3,000 users per day and I live in a fairly early adopter area, hopefully the value will emerge.

Gowalla CEO: Sorry Mobile Web: Users Prefer Apps

Start with this quote from the CEO: “Many people perceive the web as source for content rather than a source of services. An app puts the illusion of packaging around a web-delivered service so people feel like they are buying functionality, not merely visiting a site to perform a function or access content. This subtle perception not only explains why apps are popular, but it might also be a clue as to why folks can charge for apps while still unable to monetize their web-based services.”

While marketers are typically focused on building website experiences — for reasons ranging from cost to seo — there are distinct advantages to building apps. For one, once an app is installed, you have ongoing awareness every time the user scrolls through their apps. We all know how easily bookmarks get lost in normal web browsing. That has to increase 10x for a mobile experience. But well beyond that, there’s the perceived value of an app that the CEO is talking about. It’s packaged.

Fact: Most People Have Never Heard of Location-Based Apps

The harsh reality of leading edge technology is that it’s often very difficult to reach a mass audience. This study shows that less than only 1% of those surveyed use location-based services (LBS) more than 1x per week. Not the rate at which you can build a market. This leaves brands with two options at the moment. 1. Determine if you have a key influencer group using LBS and if so, plan for a ripple effect. 2. Do something to generate word of mouth buzz that extends well outside the LBS user group. Unfortunately, neither option is a high-odds play.

Creativing :: Apple’s fantastic arrogance, Facebook and Amazon friend each other, and two excellent augmented reality apps

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

so many girls leave their boyfriends over his excessive x-box playing that they should call it the ex-box.

The ever-arrogant Apple « Observatory

Funny take on Apple’s brand personality, and how there aren’t enough companies like them.

Facebook And Amazon Join Forces For Social Shopping

This brings together two online giants in a way that clearly demonstrates the power of Facebook Connect to a major retailer like Amazon. Perhaps no other category is more tied to our friends than books, music, and movies. And when you think about how many people have their preferences in those categories listed in Facebook, the value to Amazon becomes obvious. But it goes beyond that. Where else can a retailer like Amazon tell you which of your friend’s birthdays are coming up, while also knowing their product preferences. Check it out.

iButterfly=AR(Augmented Reality) × Motion Sensor × GPS × Coupon [VIDEO]

This is an exception demonstration of the potential around AR. I think this specific example is a little misdirected. Very kid-focused, but on iPhones with GPS? And with coupons? Seems like a great core idea — collecting things that are all across a country and only visible through your phone — waiting for a brand to give it the perfect context.

Chatroulette.com cracking down on perverts – Yahoo! News

So, who’s going to be left using the service? Seriously, though, the question is, What’s the long-term potential for this type of online experience? YouTube pulled down sexual content, but users found a lot of other creative ways to use the service. That may be possible for ChatRoulette, but could require them to invest time and money into showing the way to that. A large user base is a great place to start, though.

This Week’s 10 Most Explosive Facebook Pages

Self-explanatory title, with no additional explanation required.

Augmented Reality: PlanningAlerts Uses Mobile to Reveal Undesirable Real Estate | MobileBehavior

Perhaps the most practical augmented reality application I’ve seen. You simply hold up your phone to view a real estate property, and it shows you all the potential problems in the vicinity. If this were offered in my area (it’s in Australia at the moment) and I was house shopping, this would be a given.

Seth’s Blog: The problem with unlimited

More wisdom from Sage Godin.

How To Make Your Blog Popular On Facebook In 5 Seconds

Beyond the simple advice about increasing your activity rate for posts is the foundational reason for doing so. It increases the odds of your story appearing in the newsfeeds of your Fans.

MediaShift . Your Guide to Next Generation ‘Content Farms’ | PBS

This should be an interesting series of articles on the growing area of content farming, one of the major challengers to the publishing industry as we know it.

Creativing :: Facebook is heroin, Farmville engagement is sliding, and the Twitter Times personalized newspaper

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

“There was $250,000 lining the walls of that stand, how much clearer can I say it: “THERE IS ALWAYS MONEY IN THE BANANA STAND!” #ADquotes

Facebook is Social Media Heroin and that Puts It at Risk–Or Does It? | Forrester Blogs

Admittedly, the headline got me. But it’s an interesting case for why just because a social media experience is addictive doesn’t mean it isn’t in jeopardy of competition. Remember MySpace? Me either. But they were flying high when Facebook was just starting. And Facebook took over because of a better user experience. And that’s what people are complaining about Facebook now.

Bar codes get around town and get more useful – Yahoo! Finance

I’ve long felt that QR codes will have their day. As someone who’s found all sorts of convenient life hacks around mobile phones (taking a picture of my parking deck location is a fave), QR codes provide a convenient shortcut to entering text on a mobile phone. I really like how Google is distributing codes to their businesses. Think about walking along and seeing a store that you don’t have time to visit. Or it’s closed. You take a snapshot of the QR code on the window, and have their info logged for easy access later. That’s a very functional use, and I’m sure there are a lot of creative opportunities out there, as well.

The Twitter Tim.es – a personalized newspaper generated from your Twitter account

This is a great idea for people who find value in Twitter without having to constantly update the world on their last meal. It creates a magazine-style interface of all the links the people you follow are sending out. You can also filter it by lists or media sources. A much improved interface for consuming Twitter information than Twitter of any of the content generation-focused 3rd party apps.

Flipboard for iPad

Check out the demo video for a quick intro to the concept. This looks like it’s very well done, and like the Yahoo iPad app demonstration, makes a convincing case for why slates will dominate media consumption. Also, keep in mind we’re still in the very nascent stages of this type of content interface. The Flipboard branding is also nicely done.

Dribbble – What are you working on?

A fun site. Upload a snippet of a design. Limited to 400×300 pixels. So you’re not going to see the full page here. And that’s what I like about it. Interactive design is made up of so many micro-components, and sometimes simply a great button design or rollover effect can gain as much notice as a complete page. This site forces you to focus on the smaller aspects of design, and I found that a refreshing perspective.

Putting Facebook’s 500 million in perspective.: The Social Path

You may have heard about Facebook crossing the 500 million user mark. This is an amusing look at some other things that have hit 500 million, for better or worse.

Zynga’s Farmville Lost 4.4 Million Players Last Month

Ran across this older article on Farmville’s drop in traffic earlier this year. And it’s been a continuing slide. I think a lot of game-oriented systems are going to find people’s ever-changing interests a big help at launch, but a challenge for keeping long term activity. The article does a good job breaking down the information.

YouTube – Pug sings Batman theme

Randomness of the week. Thx to @gregtypes.

Twitter’s Noon Nadir – NYTimes.com

Can’t say I’m shocked that the ‘happiest’ day on twitter is a weekend, and the ‘saddest’ is a workday. The inforgraphics are interesting. The west coast lags the east coast a bit even when adjusted for time zones. Possibly because west coasters waking up later?

ToneCheck Checks Your Tone Like A Spell Checker Checks Your Spelling

I’ll be curious to see how well this works. Gauging sentiment is very difficult, and that’s really what this is doing. If they have a great algorithm, it could be the key to much more accurate assessment of online conversations.

Creativing :: What Steve Jobs should say, kings of YouTube, and dissecting the Old Spice campaign

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

If Jobs doesn’t start this press conference with “Look at your CEO now back to me now back at your CEO now BACK TO ME” he’s missed a trick.

How the Old Spice Videos Are Being Made

A good overview on how the campaign was created. It’s interesting to see user generated components kicking in, which is mentioned towards the end of the article.

Skin Lightening Facebook App Sparks Controversy

Have to say I think this issue is blown out of proportion. Maybe it’s because in Venice Beach all I see are people trying to darken their skin.

Seth’s Blog: A hierarchy of failure worth following

An excellent distillation of where to take risks, and where not to.

Chatroulette Rolls Out Local And Custom Channels. Top Channel: “Sex”

Shocking!

5 Non-Profit iPhone Apps You Should Know About

A few mobile apps from the non-profit sector. My pref on these is the simplest one, the Salvation Army “Bellringer”. A nice way to reenforce a strong brand icon.

Queen Rania of Jordan takes to TwitVid to Promote Her Country [VIDEO]

While the contest info delivery vehicle, the video, might be what you expect from a Royal, the underlying promotion has a nice feel of global inclusiveness. Swap two people from your country with two people from somewhere else in the world.

YouTube – Most viewed videos

With the recent Justin Bieber / Lady Gaga ‘most viewed’ showdown, I was curious to see the 100 most viewed vids on YouTube. Perhaps not surprisingly, the majority seem to be music videos, interspersed with baby’s laughing, people dancing, and allusions to sex. The view counts are also interesting to note. The top vid has 245m views. The 100th: 40m views. That’s a pretty precipitous drop, and if you consider that 2 billion videos are viewed every day on YouTube, it’s really a long tail play with a huge majority at very low view counts.

Is Social Media Failing to Produce Business Leads?

This pulled select from the article says it all in regards to shifting marketing forces: Former President of CBS News Andrew Heyward wrote in the Harvard Business Review last year that “every company is a media company,” summarizing the idea that marketing is shifting to an environment where advertisers need to produce compelling content in order to succeed.

Creativing :: Social Media’s World Cup, Ridley Scott directs YouTube, and social media meets the offline world.

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

Come on, city of Cleveland, you’ve been on top for years. Give another city a chance.

The World Cup of Social Media – Advertising Age

While there’s been a lot of talk the last couple of years about the need for global marketing, perhaps nothing drilled that message home like the World Cup. A good read as much for the prose as the content.

Ridley Scott and YouTube Want You To Film One Day in Your Life

I’m quite curious about this because it seems to intersect a lot of different things that already exist. I mean, isn’t YouTube really an ongoing day in the life? So then this is just an edited version of that, with even less contest to what each of the video clips is about? I’ll be very curious to see how they bring a bigger POV to this and make it more than just a mashup of video clips. Perhaps this is the Internet version of Powaqqatsi.

What Is The Value Of A Facebook Fan? Zero! | Forrester Blogs

This line pretty much sums it up: It is what companies do with fans that creates value, not merely that a brand has fans.

Seth’s Blog: Payola

A lot of SEO people spend their lives trying to outsmart a campus of Google geniuses with PhDs. Kinda like going 1-on-1 with LeBron James. You might get a lucky basket now and then, but he’s just going to come back even stronger. If you want good SEO, don’t think like a Google engineer, think like a consumer. Bottom line is there are always games going on to goose online performance. But long-term value tends to align with consumer interests.

NYTimes Shows How Civic APIs Should Be Built

I like how often we see data going from rote facts to entertainment value. The idea of taking voting district information and attaching that to landmarks in NYC is exactly the type of way brands can take data and create interesting stories about what they or their customers are doing.

Google’s Display Advertising Plans Include Gmail, YouTube – Advertising Age

This isn’t the first time I’ve heard someone suggest the online display game is on. And if Google’s piling money into it, that’s a pretty strong indicator.

The Real Life Social Network: How Facebook Affects Offline Relationships | MobileBehavior

This highlights a major challenge of social media at the moment. Sharing the same posts with vastly different networks of people in our lives. This includes a nugget of insight about where Google’s going to be aiming to penetrate Facebook’s armor.

Why Google’s Launching ‘Me’ and Facebook’s Real Future – Advertising Age

If you’re not familiar with Facebook’s Open Graph or why Google is gunning for Facebook, this is a good quick read.

Creativing :: Massive Glastonbury photo tag, Google’s uphill run at Facebook, and mobile heads in-store

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

Man. I could listen to Jony Ive talk about “materials” all day long. I mean—unless I had the option of doing literally anything else.

GlastoTag – One huge photo. A whole load of tags. | Glastonbury Music Festival

A very simple but powerful idea. Take a hi-res photo of everyone at a concert, and then enable them to zoom in anywhere, find, and tag themselves via Facebook. I’d also have added an easy way for them to drop and save their photo as their profile pic.

Disney Puts Movie Tickets on a Facebook Site – NYTimes.com

One of those ideas where you look at it and say “Really, nobody’s done that yet?”

Best New Mashups: World Cup, Interview Questions, and Innovative Online Dating

More mashups. An interesting World Cup mashup that attempts to predict the score via Twitter tweets, a site to help people keep up with the latest job interview trends (you know, those trick questions!), and a match making site based on music taste from Last.fm. Interesting functionality/productivity in those last two.

Google Trying to Build Facebook Competitor? Good Luck With That

A good reminder of the importance of cohesion across all your brand touchpoints. Google has an impressive lineup of touchpoints, competitive enough feature-wise, but often lacking the key ingredient. A critical mass audience.

If Banner Ads Are Dead, What’s Next? – MarketingVOX

While the headline is a little alarmist, the point is, a lot of people are finding banners aren’t driving the response rates they used to. Of course, that happens with any medium. For many advertisers, it’s most likely a matter of them not doing anything of remote interest in the banner in the first place. And then they wonder why nobody notices their ad.

Rory Sutherland: Sweat the small stuff | Video on TED.com

Fantastic TED presentation by a British ad exec on how big ideas don’t require big budgets.

Gay Social Network Fabulis Gets Backing from GeoCities Founder

An example of how Facebook may lose social website cache, but still retain a valuable business model. Social sites could easily go niche, especially ones build around currently strong communities. But like Fabulis, they’ll likely use Facebook integration to accelerate growth at their inception. And that keeps Facebook in a powerful position to deliver relevant advertising.

Vuvuzelas for BP by Adam Quirk — Kickstarter

I’ve mentioned kickstarter before. And out of that biz model comes an edgy cause marketing campaign that’s not only blowing away the creator’s estimated budget, but has to be generating enormous amounts of buzz. I really think there’s a lot of potential for a sort of event artists that can pull these things together in a way that people will want to support.

Big Potential for In-Store Mobile Marketing – eMarketer

Mobile isn’t just for when your customer is trying to find you. It can be for when they’re standing in your store. However, while people are growing more accustomed to grabbing their mobile for product research while in store, only about 20% of Multichannel retailers are using any form of m-commerce. Looks like a lot of potential growth.

YouTube – Nissan Leaf iAd announcement

What can you take from this? That there’s likely going to be a lot of business in the area of building the experiences backing these ads. Of course, the comments would indicate that people won’t tolerate iAds. Yet again and again, people choose ad-supported over pay models. (Hulu will be an interesting case study, although news site after new site has failed trying to go paid.)