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DOUG SCHUMACHER

experience designer + writer

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branding

Creativing :: Tweet of the Week, Museum’s engage in trash talk, and the 10 greatest YouTube mashups

February 5, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

Today’s my last day at Sun. I’ll miss it. Seems only fitting to end on a #haiku. Financial crisis/Stalled too many customers/CEO no more

Ahead Of Super Bowl, Museum Heads Trash-Talk : NPR

If you want to breath some fresh air into the brand personality of your museum, you probably couldn’t do much better than this. There’s both a transcript and the audio version. How often do you get to hear museum directors talking smack to each other (in jest, of course).

Augmented reality mirror picks makeup for the ladies (video) — Engadget

The first line says it all on this. “Ladies and rockers alike”. You could also add kids, Halloween celebrants, Mardi Gras, etc etc. While practical, this could have a lot of pure entertainment potential.

Facebook Could Eat the Web – The Steve Rubel Lifestream

With everyone talking about Google and Apple, Facebook continues to advance in ways that make a much deeper connection between our personal and commercial relationships. For a lot of people, Facebook is quickly becoming the most convenient place to do almost anything online. And that’s always been the best way to increase sales. The thing they’ll need to be concerned about? Losing consumer’s trust, in the form of scams. As we’ve already seen, it’s much easier to social-hack someone when you have them on a trusted platform where they’re sharing a lot of personal information.

AppSlappy 32: “The iPad Episode” « AppSlappy

These guys do a good job countering most of the iPad objections I’ve come across. I do think there’s still a big issue in it not having Flash, as so much rich online content is Flash based, and this device is about absorbing media more than anything.

Facebook Trends: Goodbye Doppelganger, Hello Urban Dictionary Week

Maybe we need a new category here, Facebook Trend of the Week.

So Long, And Thanks For All The Flash — FarukAt.eş

A compelling argument for the end of Flash, more from a business sense than whether or not Flash is a better experience. I have to agree where he talks about development times and universal access … two major factors for any marketing project. And IMO, it’s the marketers that made Flash, with their expansive microsites and ubiquitous Flash ads. But the key factor for Flash has always been ubiquity and impact. If those are gone, the marketers will be too.

Leaked “Lost” episode spurs surprising fan reaction – Yahoo! News

When the season premier was leaked to YouTube, the reaction was often ‘don’t ruin it for me’. While this will give the networks a sigh of relief, it’s also important to realize that Lost is one of only a couple of shows that could garner this type of reaction.

Top 10 YouTube Mashups of All Time

Because of its simple user experience, popularity, and open API structure, YouTube has always been a good way to showcase mashup capabilities. What’s interesting here is the scope of the mashups. From simplifying an already simple UX, to tracking videos like you might a stock on the NYSE.

Twitter / eMarketer: Stat of the day: 68% of on …

It’s been reported that email marketing is falling by the wayside for many heavy social media users. This stat certainly supports that idea.

Filed Under: Fascinating Tagged With: branding, facebook, iphone, media, mobile, social, socialmedia, twitter, video, youtube

Creativing :: Google Google and more Google, a restaurant does brand experience, and Guitar Hero for the holidays

December 19, 2009 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Google Chrome promotional videos

Fantastic videos from the Chrome campaign in the UK. It’s great to see Google doing something different from their homespun Wave video approach. This is real artistry.

Ultimate Guitar Hero Experience

It’s amazing what happens when you take a cultural phenomenon like Guitar Hero and mix in the wonderfully hackable Wii system. This kid gets the Christmas present of a lifetime, and a killer Guitar Hero experience, as well. And is there any better proof that companies that open things up benefit enormously from the creativity of the crowd?

When Google Runs Your Life

Great overview of Google Apps, and the power of cloud computing. Particularly noteworthy is the speed at which Google can react to needs and improve an experience across the entire user base. While so many companies talk about their listening skills, Google’s demonstrating it. The ongoing stream of improvements and new features is the first thing I noticed when I started using Apps.

5 Creative Ways to Hack Your Facebook Profile Photo

Interesting way to creatively ‘hack’ your Facebook photo. Hack being used innocuously. These are more just some ways to make your photo stand out visually.

Isn’t the Value of Social Media What Business Is All About?

Good reminder by the head of Dell’s social media and community that social media is at the core of what successful small business operators have always done well. Develop great customer relationships.

Maloney & Porcelli Expense Report Generator

Need to write off an expensive dinner? Let this receipt generator help. A fun brand experience for a restaurant.

Obama moves to boost U.S. broadband access

Of course I love this, and I realize it sounds self-serving, but having the best broadband access in the world is part standard of living, part infrastructure, and part education. It’s an enabler across many areas beyond e-commerce and e-services. I just hope this is enough budget to make an impact.

What Google’s Real-Time Search Means for Brands

Four things Google’s Real Time search means for brands. The bottom line is, what’s said about you on the Web will be easier to find, and more influential, than ever before. For companies that participate in and drive that conversation, there’s power to shape those conversations. For those that don’t, they’re leaving their brand to drift whichever way the conversation flows.

Google Earth Comes to Audi A8

Great idea. Especially the feature enabling you to send maps from your computer to your car. I just hope the download speeds are better than what I’ve found most mobile broadband systems can generate, or you’ll end up driving around in circles waiting for maps to appear on screen.

Android Market Hits 20,000 Apps

One of the more impressive stats I’ve seen in a while. When you think that after 2 years, the Apple store is now at 100,000 apps, 20k in this short of time is significant. Google’s  taken steps to make it easy to convert existing iPhone apps to the Android platform. Apparently, it’s working.

Filed Under: Fascinating Tagged With: branding, facebook, gaming, google

Creativing :: Insta-branding, the future of books, an alternate awards show (finally), and Yahoo goes a little more social

December 4, 2009 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Ramparts Magazine: A Bomb in Every Issue – KCRW’s Politics of Culture

Fascinating podcast on 60s magazine Ramparts, which went from a Catholic literary quarterly to seminal left-wing publication. Jan Wenner worked there before launching Rolling Stone. So did the founder of Mother Jones. Great stories about Robert Sheer getting an interview with Fidel Castro (just after playing a basketball game) and their radical cover concepts.

On The Media – Books 2.0

A don’t-miss interview with Bob Stein, Director of the Instituted for the Future of the Book. Any doubts about the veracity of his title are quickly dispelled once he starts talking. It’s great to hear an industry insider — although I’m sure he’s considered an outsider by many — to be not only aware, but inviting to the inevitable changes hitting the industry.

Top searches on Yahoo for 2009

If you want to know what the general public is really interested in, check out what they’re searching for. The top searches are really no surprise. Celebrities, wrestling, car racing, and a TV show, and a video game. The surprise entry goes to Naruto, a Japanese Manga series. Obviously something the fans are quite, well, fanatic about.

RipDigital – CD to MP3 Conversion Service

I’m surprised I hadn’t heard of this service before, as it seems logical. It’s $.99 for basic 128kps mp3s. $1.19 for the full 320kbs. And if you think about the time it takes ripping, then this seems like a great deal. Especially in mass volume.

THE HIVE AWARDS

The Hive Awards are an alternative to the more traditional, let’s say “big budget” award shows (although I understand that not all entries require big budgets). At any rate, this is definitely worth checking out.

Yahoo To Integrate Properties With Facebook Connect

More steps towards Facebook’s goal to be the connector across anywhere on the web. This is big, as while Yahoo is certainly having their challenges, they’re still the number 3 site globally in terms of traffic.

A Closer Look at BuildABrand’s Closed Beta

Build-A-Brand feels you should be able to create a brand as quickly and easily as registering a domain. This type of thinking is fascinating, as the implication is that a machine/algorithm/formula can create a strong brand presence. I suppose if you’re a local dry cleaner this approach may work better than what many of them usually end up with. But given that most really successful small business ideas that grow to big companies are generally born out of the passion of the entrepreneur, I have to think a formulaic approach like this will never capture that sensibility. And I do think the difference will be noticeable.

The Buzzr Demo Video – Making Drupal Usable

If you’re at all familiar with Drupal, you know it’s a remarkably powerful CMS. You also probably know that CMS has terrible usability. This system is a great look into how to keep the former and ditch the later. In a drag and drop interface that is likely AJAX, thought I’m not certain (any techsperts, please correct me if I’m wrong).

Sport: Annenberg Space for Photography – Politics of Culture on KCRW

Love this interview with legendary sports photog Neil Leifer, who shot the famous 1958 NFL championship game shot of Alan Ameche going into the end zone for the winning score. He took that snap on his 16th birthday. It’s full of great anecdotes about what it’s like to stand inches from the ring where Ali just clocked Liston (his most iconic image). There’s a gallery exhibit at the Anneneberg Space for Photography, in Century City, which sounds like a must-see. I went to a different show there a couple of months ago, and it’s an exceptional place.

The Journalist’s Guide to Maximizing Personal Social Media ROI

I’m always curious how other people use the new media tools we all have at our disposal. Here’s an interesting look at how 5 journo’s use social media.

Filed Under: Fascinating Tagged With: branding, facebookconnect, photography, yahoo

Creativing :: A breakup test from Bjorn Borg, the problem with Web reputation systems, and iPhone app development gets easier

October 10, 2009 By Doug Schumacher

My weekly update of what’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Break Up Test

One of the funniest things I’ve seen all year. And from Bjorn Borg (he of the frozen tundra demeanor). In truth, this doesn’t really come from Bjorn. Actually, it’s from his underwear.

Building Web Reputation Systems: The Blog: The Dollhouse Mafia, or “Don’t Display Negative Karma”

If you spend any time on sites where the reputation system is a key part of decision-making (ebay, elance), this is a good read. It’s also an interesting look inside community behavior. The theory is, Reputation or Rating systems are flawed, because of what the writer calls “karma bankruptcy”. Once someone’s reputation drops to a low level, they either head to a different community, or start a new account. Sometimes you can’t beat picking up the phone and calling an old friend for a reference. There’s also an interesting example of how people were being shaken down for loot in the game Sims, by a group appropriately calling themselves the Sims Mafia.

PhotoSketch: Photoshop Image Recognition = Awesome

Remarkable. You sketch a scene, label what the primary images are, and it scans the web for like images that also work well together, and automatically composites them into a single image. The results are pretty crazy.

MediaVest Diverts Broadcast Budget to Hulu

I’ve long been surprised that more advertisers aren’t jumping onto Hulu, as reports were going around that their inventory wasn’t even close to sold out. Being a big fan of Hulu, I can vouch for the memorability of the placements. Of course these days, content publishers never meet an ad they don’t like. So we’ll see if we end up with the same overly-saturated ad marketplace that network TV has become.

Will the FTC’s Blogging Rules Slow Endorsements?

This is probably no big surprise, but starting Dec 1, marketers will be responsible for accurate compensation disclosure in product reviews on blogs. It seems they’re primarily holding the marketer responsible, which may sound diverted, but I think makes sense, since it involves the decision to provide compensation. That should also help keep this can of worms from opening too wide, although I can’t imagine there won’t be a slew of lawsuits ensuing from this.

Knowledge Genie – Making Publishing Web Content For Profit Easier

Ecommerce model that makes it easy to sell your digital-based work online. You can enable content purchases or subscriptions across a range of media types. It’s a pretty slick model, once you have the content to sell. Setup is fast, although the store itself is a little bland looking. They need to build this out into a much more customizable widget that could be embedded anywhere. But the core idea is great, and the UX is simple.

twtapps :: simple and useful business twitter applications

If you’re marketing on Twitter to any degree, you’ll likely want to know how to do things via Twitter, such as conduct polls, exchange business cards, give out coupons, create contests, or send gifts.

Agencies Need to Think Like Software Companies

As branding and marketing venture into product development, about the only common denominator among companies in terms of product development is online technology. Thus agencies that want to play in that sandbox are going to have to solve problems from a technological point of view as a key part of their service offering.

Adobe Labs – Adobe Flash Professional CS5: Applications for iPhone

Soon you’ll be able to crunch out iPhone apps from Flash. Feeling like there just aren’t enough iPhone apps out there for you? Get ready for a new wave of them.

Flexible Love

Amazing bit of product design ingenuity in Japan. Makes sense that this furniture idea would come from a places with serious space challenges.

Filed Under: Fascinating Tagged With: blogging, branding, humor, media, technology, tool, tv, twitter

The next five years

April 28, 2009 By Doug Schumacher

There could be a reason that the legendary centers of the markets (Wall St) and marketing (Madison Ave) are, amid this entire planet, located only a few miles apart. And they may be even closer, emotionally.

What I’ve noticed recently is that the various economists, financial writers, and stock analysts I read are all starting to have a similar view of what the next few years are going to be. And it doesn’t look pretty from here to about 2015.

Jim Jubak, of MSN Money, calls it the Great Recession.

Economic conditions, of course, have a profound effect on consumer spending power, the products they purchase, and the reasons they buy them. And what do the experts think consumers will be wanting during this period of economic doldrums?

In Jubak’s latest artile, Five Rules for Post-Recovery Investing, he lays it out with his 5 new rules.

  1. It’s not “business as usual.” Shy away from companies where the business plan going forward is simply a hope that things will go back to “normal” once the economy recovers. At a minimum, the company should recognize the world has changed. It’s a good sign that Starbucks, the classic pre-crisis consumer business, is groping for a new formula.
  2. The new value definition will be easier for some. Recognize that some companies have less distance to travel in meeting a new value proposition. McDonald’s needs to tweak its menus; Starbucks may need a top-to-bottom reinvention. Coach needs to balance its full-price and outlet sales; Tiffany needs to experiment to find its niche in the new economy.
  3. Value doesn’t simply equal low price. I don’t know yet — and neither does the company — whether a new emphasis on organic and healthful food at reasonable prices will succeed in revitalizing sales at Whole Foods Market, but the position makes sense in a post-recovery economy.
  4. Cost-cutting will be essential. A company such as Intel that has built its long-term strategy on constantly cutting costs by constantly improving production technology is well-positioned for the new world. Low-cost producers like Nokia also have an edge in this environment — if they can combine low cost with perceived consumer value.
  5. Look for clear, flexible business strategies. The best bets are companies that have clearly articulated, flexible strategies for coping with this value shift. Procter & Gamble, for example, has directed its advertising in developed economies to trying to convince consumers that its brands deliver more value — they work better, contain less water, etc. — even at higher prices. In developing economies, the company is cutting prices to win market share and to create brand recognition.

To me that all boils down to three words: adaptability, efficiency, and value. Not the most glittering adjectives to find on a creative brief. But then, marketing’s biggest challenge has always been to find the desire among the mundane and indistinguishable. And as attitudes shift, what was once bland or working class can make an about-face. Think Gap T-shirts and Doc Martens in the 80s post-disco era. In these times, value is no longer boring, but rather a search for substance and meaning. Efficiency begins to feel intelligent or cognizant.

Consumer attitudes are even more important as the lines between marketing and product development continue to blur. Because what was once simply a one-way communication message is now a more personal connection, and even a considerable investment of time.

And that places a lot more emphasis on getting the underlying strategy right.

Filed Under: Fascinating Tagged With: branding, economy, strategy

How social media can resurrect your brand’s reputation

April 14, 2009 By Doug Schumacher

My latest article just came out on iMedia Connection.

Recently on NPR’s Morning Edition, host Renee Montagne interviewed 20-plus year auto-exec-turned-industry-analyst Jim Harbour (to Jim’s credit, “industry analysis” must be the only growth sector in the U.S. auto industry for the past couple years). Montagne was quizzing Harbour on the problems the auto industry is facing.

Here’s an excerpt from their exchange:

NPR: What about the perception that U.S. automakers aren’t making cars as well built as foreign cars? How can U.S. automakers change the perception?

Jim Harbour: I am not a marketing expert at all. I don’t know how you change the perception of the American people who think we’re still building junk. And I know, I’m from the time that I was doing that. I was building the junk. We used to build cars with eight defects, and we’d ship them out and ship them to the dealer.

THE REST OF THE STORY …

Filed Under: Fascinating Tagged With: articles, branding, socialmedia, strategy, twitter

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