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DOUG SCHUMACHER

experience designer + writer

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Creativing :: A baby-photo meme, Facebook’s Hackathon winner, and measuring word-of-mouth

September 17, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Dilbert Takes on Social Media Marketing Managers [PIC]

This is funny, and probably painfully true for some.

Score a Celebrity Twitter Follower by Donating to Charity

I like this concept because it plays into the Twitter culture of “who’s following who” so well. And it’s simplicity. Just bid on a celeb (like Justin Bieber), and they’ll follow you, retweet you at least once, and will also send out a tweet including your @twitterhandle. It’s tough to tag this with a value, as the big unknown is how many of JB’s 5.2m followers will ever see either of the references to you. But it’s a fresh idea.

10 Facebook Tabs to Add

If Facebook’s recent elimination of boxes left you baffled, this won’t necessarily explain their reasoning, but will give you a sense of how to revise your page to get back the content that’s now missing. For brands, this is a good chance to see how an advanced user is making the transition from boxes to tabs.

Nau, inc.’s photosets on Flickr

Fashion brands would seem to be a natural for photo-based social media. Yet it seems like so few of them take advantage of the technologies. One that is is Nau, a personal favorite of mine. In particular, I like their user submission contest, in which each month they select the best shot submitted by users, and that person gets, what else, free Nau clothing. They’ve also integrated the photos and Flickr’s slideshow capabilities on their site very nicely.

Does Speed Trump Quality for Startup Iteration?

With the term ‘agile marketing’ popping up more and more frequently, it’s interesting to note other situations where the rapid deployment and iteration approach is working. Personally, I think there’s a lot of headroom in this direction for agencies, as there’s no question they need to get more done in less time. The real question is, How to do that without ending up a pile of debris.

7 Strategies I’m Pitching for Businesses to use Facebook Places | Stay N’ Alive

A good list of ideas that many businesses should be doing with Facebook. Much of this is going to become foundational, and will support numerous other online marketing initiatives that involve social media, so it makes a lot of sense to have these capabilities already in play and having a good understanding of how to use them.

A new way to measure word-of-mouth marketing – McKinsey Quarterly

Some interesting findings in this. For consumer purchase decision-making, word of mouth has greater influence in developing nations, yet they also rely more on advertising, even at late stages of the decision making process. That makes sense given that mature markets tend to be more cynical about advertising. But word of mouth will almost certainly increase more for mature markets in the future, due to advanced in technology.

Another interesting bit. Word of mouth can lift a company’s market share 10% over 2 years, but also drop it 20%. Obviously, there’s a huge need to generate positive word of mouth. Imagine what 10% market share is worth to most brands.

A Baby Photo Becomes an Internet Meme – NYTimes.com

An entertaining story about memes, in particular a Florida parent’s baby photo that went viral in Japan.

Social shopping app wins Facebook Hackathon

Another indicator of the social shopping trend. Right now the simple idea is to map products to ‘Likes’, usually weighted towards your circle of friends. Of course this all underscores the importance of friends in recommending products, the most reliable source of information.

Is the iPad Devouring the Notebook Market?

Steve Jobs predicted this, and it’s remarkable to see the iPad’s impact happening so quickly. Keep in mind it was just a couple of years ago that laptops surpassed desktop sales. The trend is certainly to light, portable, and easy to use. For marketers, the question is, How will this impact future computing? So what are the user traits for iPad? Less typing, a more graphic experience, instant access due to not having to ‘boot up’, and an app-like experience, even if over the long-term that becomes more perception than technical reality. Bottom line: The Web has become (or perhaps always has been) a confusing mess of information, and now that’s it’s entirely mainstream, there’s a lot of room for optimization. The iPhone and iPad have taken us back to a simpler, almost pre-Web era of siloed experiences that feel simpler because, like traditional, they have a more contained set of options once you’re inside the app. Choice is good until it’s overwhelming.

Filed Under: Fascinating Tagged With: agilemarketing, analytics, apps, contentdev, creative, facebook, humor, ipad, mobile, social, socialmedia, tech, trends, video, youtube

Creativing :: How the iPad will change computing, The future of gaming, and a 70s music vid way ahead of it’s time

April 4, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

Past tense of ‘bing’: If bing is like ping then it’s ‘binged’. If it’s like sing, it’s ‘bung’. If it’s like bring, it’s ‘bought’.

Starbucks Listens to Customer Request for More Sizes | Starbucks Coffee Company

This was my favorite April Fools prank. Starbucks again showing the best way to battle brand backlash is to not let it throw you off your game.

How the Tablet Will Change the World

The more I read about the iPad, the more impressed I am by Apple’s vision. I’m also enjoying the battle of the titans between Apple and Google. And while I generally favor the open system approach of Google, Apple’s been providing value through a far more consistently better user experience for the masses of users who never really care about doing their own Google Maps mashup.

10 Apps We’re Excited to Try on iPad Launch Day | Gadget Lab | Wired.com

Another post in the topic du jour. To a lot of people, the gap between a laptop and an iPhone experience seems like a small niche. True, almost all apps demonstrated here can already be done on either of those two devices. But looking at these large images and realizing that they’ll be delivered in the tight interface of the Apple app system, and you can see why this is going to be a very different computing experience.

NYT: Data Show Best Corners to Hail a Cab in New York

This article hits on several interesting points. The use of data to create a more fluid society — think traffic management or urban planning. Also, the release of this data as an app means the loop comes around and future data could reflect how this data was reacted to. And lastly, this is all about mobile and location based services; probably the strongest tech meme going.

Jesse Schell’s mindblowing talk on the future of games (DICE 2010)

A great presentation on the current and future state of gaming and how it could be worked into seemingly every facet of our lives. Watch this video and get 10 bonus points.

Amazon Filler Item Finder – Get Free Shipping on Amazon.com

Since opening up customer reviews in the mid 90s (to the howls of critics), Amazon has refined and redefined the online commerce business. This is right in line with their trend. A tool that shows you a range of products which will fill that last $3.11 you need to add to your order to get free shipping. Brilliant!

YouTube – Prisencolinensinainciusol

Remarkable video from the early 70s. The song from Italian singer Adriano Celentano is actually a parody on what English sounded like to him. Thus the rather odd title. It actually looks and sounds more like someone trying to take a funk hip hop group and send them time traveling back three decades.

Filed Under: Fascinating Tagged With: apple, apps, gaming, humor, ipad, video, youtube

Creativing :: YouTube tips for goin’ viral, Big Brother on Facebook, and new media units when you fly

March 19, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

“Orkut for Android?” Nice. If they just added pro sports, scrapbooking, and Ron Paul, I’d finally have my perfect “Who Cares?” engine.

Five Keys For Creating Viral YouTube Titles

Interest in creating viral videos will probably be around for a while. These simple tips are well worth the quick read. I also found the video for creating a “Tim Burton” look with makeup surprisingly interesting.

Digital Marketing: YouTube Opens Up Overlays – Advertising Age

I still say the YouTube deal will ultimately play out (and pay out) well for Google. With the level of usage still going through the roof, and Google wanting to get their text ads in every nook and cranny of the Internet, this video-based version of Adwords is right out of their play book.

“My Mom’s On Facebook” Song Goes Viral

From somewhere between Twisted Sister and Save By The Bell comes this video that’s trending upward. Not sure what qualifies as ‘going viral’, but at 250k views in a couple days, it seems headed there if it isn’t yet.

Attention, “Star Wars” Fans: The iPhone Lightsaber Duel is Coming

So I’ll admit to downloading the first Lightsaber iPhone app. And this bluetooth-based multiplayer version certainly ups the ante. Sold!

Facebook, The Tool Of Big Brother?

The idea is simple. Govt agencies like the FBI and DEA are using Facebook to lure and track suspects across a number of potential infractions. On the surface, it’s almost funny to think that some FBI agent could be posing as a cute girl to lure a criminal into confessing something stupid online. Of course, if it goes beyond the FBI and some ‘stupid criminal’ to monitoring general citizen activity, that presents another picture. And while the intent may be different between those two, the basic activities are identical. More privacy regulation fun ahead.

The Current State of Twitter [INFOGRAPHIC]

Sometimes I like data just for the way it’s presented. These charts are a lesson in info design. It’s also interesting to note how the majority of Twitter users have posted so few times. I’d guess squatters are making a fairly big impact, but still a very high percentage of “users” rarely use it. Also interesting is the days of the week. It still looks like a heavy workplace distraction that spills over into the commute home or drinks after work.

Google TV: Five Burning Questions – Yahoo! News

I don’t usually like speculating on things too far out in the future. As Wired magazine once said, It’s virtually impossible to predict technology more than 6 months out. But this article brings up some great scenarios to consider, and involves speculation on the future of advertising. I also think the idea of Web-capable TV will probably happen fast. I could almost see people forgoing home computers, and bridging the gap with mobile phones and a Web-enabled TV.

New Ad Opps Abound at Airports, in the Air – MarketingVOX

If you fly much, you likely noticed the increase in ads popping up everywhere; from security bins to seat trays. The new interactive displays are not only showing up at airports, but in downtown areas as well. Triggered by motion (the one’s I’ve seen), they’re a fun technology, but I haven’t seen them really used that creatively yet. Opportunity alert!

4 New APIs: a Job Search API, a Movies API, a Book Metadata API, and an API for Researchers

A short article about some new APIs. Keep up on these. They’re the backbone of innovative marketing solutions of the future.

Filed Under: Fascinating Tagged With: apple, data, facebook, humor, iphone, mobile, social, twitter, video, youtube

Creativing :: Tweet of the Week, the iPhone sandwich, and Facebook vs. Google

February 19, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

PEW SURVEY: By 2012, every object in America will have its own Facebook page and an unnecessary laser pointer.

YouTube – iSandwich 4G

Found this pretty funny. Not sure I’d want to taste it, but it’s a visual treat. Wait until the end for the CG gag.

MediaShift . Best Online Resources for Following 2010 Winter Olympics | PBS

This list is an interesting scan simply because of the range of content around the Olympics. No really unexpected, but a good overview at the numerous angles from which online content can approach a subject.

30 APIs Used in 7 Days: Bing, Facebook, Flickr, Google, Netflix, Salesforce.com, Twitter, YouTube

Despite mashups having been around for a while, I feel there’s enormous untapped potential. Especially as social networking and mobile are going to generate treasure troves of data previously unavailable in any form. This list is heavily concentrated on data and web tending apps, which is no doubt a big topic right now.

Foursquare Responds To Please Rob Me: Please Shut Up

Contrasting the closed, symmetric network of Foursquare with the open, asymmetric network of Twitter.

Ajaxian » I Can’t Believe It’s Not Flash

A Flash trashing, followed by a lot of rebuking in the comments.

The Future of Flash, on FarukAt.eş

Faruk’s been writing about Flash, and it’s pending demise. But here he reconsiders the value of Flash, with a possibility of it becoming a big potential mobile play. Flash does offer development speed, but there’s always been that nagging stability thing. And I don’t think consumers will tolerate phones crashing to any degree that they’ve dealt with it on computers.

Pre-Roll Video Ads Still Hated, Here to Stay – Advertising Age

A nice overview from someone who both dislikes the pre-roll but also derives revenue from it. I agree with his assessment that branded sponsorships are going to be the real value for content developers — essentially creating a brand experience with less up front risk for the sponsor.

Farmville About To Cruise Past 80 Million Users

Some interesting findings in the numbers. When looking at active users, the shorter the time of reference (daily, weekly, monthly), the lower the growth rate. That should indicate a lot of people are trying it out out of curiosity, but not hanging with it for long. Consider that active daily users is 31m, only up from 27m a year ago. So it would seem they’re drafting Facebook’s continuing rocket trajectory of new users. Granted, 31m is still a lot of people. But I think it’s indicative of how these social games will play out. Friends pulling friends in, everyone dabbling for a bit, and then on to the next new thing.

Is Facebook Becoming More Important Than Google?

There’s been a lot of recent talk about Facebook’s growing search influence. And no doubt that searching Facebook is going to increase in both frequency and intent. But as this article points out, a lot of the behavior isn’t understood at the moment, so it’s difficult to say what’s correlation and what’s causation.

Filed Under: Fascinating Tagged With: apple, banners, data, facebook, google, humor, iphone, mobile, paidmedia, social, twitter, video, youtube

Creativing :: Tweet of the Week, Pissed off at Google, and Foursquare goes for the gold

February 12, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

if ($caffeinated) { echo ‘good morning!’; }

P&G Launches eStore to Test Marketing Concepts – MarketingVOX

I’m curious to see what this ‘lab’ looks like from a features and development angle. It’s clearly designed for nimbleness, which will only be a growing trend as everything seems to be moving toward immediacy. From product development to brand experience to social marketing.

Fuck you, Google « Fugitivus

I’ve felt for a while that the tech industry is veering perilously close to blowing the top off the whole privacy issue. From location-based services to misunderstood social network sharing to cookie tracking, there are a lot of hot buttons, and people are starting to push them.

Twitter Is Still Growing Rapidly [STATS]

A week or two ago it was widely reported that Twitter was dropping off in popularity. However, they were gauging unique visitors to the site, and with so many people using 3rd party apps, like TweetDeck, that could have a large impact. The other key stat is obviously overall Tweets sent, and that’s where apparently Twitter is looking just fine.

Foursquare Inks Deals With Major Media and Entertainment Brands

Mobile is certainly heating up, and Foursquare is on the front burner. While Foursquare currently operates under the guise of fun and games, location-based services on mobile will likely soon be the way most people figure out what they’re going to do for entertainment on a given evening.

Wi-Fi Turns Arizona Bus Ride Into a Rolling Study Hall – NYTimes.com

Another good story on technology improving lives in a very simple way.

Google Liquid Galaxy live demo at TED [VIDEO]

Google connects 8 large LCD screens in a wraparound view to it’s Earth and Street View apps for an amazing voyage around what feels like a pretty small world. The trip from LA to SF beats any bullet train proposal I’ve seen.

Skittles | Experience the Rainbow

Very fun experience. The surreal carnival feel fits great with a product as quirky as Skittles. The long extended page reminds me of suck.com back in the day. It’s an unconventional format which defies most usability issues, but who’s really coming to Skittles.com for functionality anyway?

E-commerce and Facebook: Friends or foes? – BusinessWeek

Some of the good and bad of doing ecommerce on Facebook

Motorola Maintains Mobile Subscriber Market Share Lead – MarketingVOX

Amid the iPhone craze, it’s important to keep in mind that overall, there’s still a small percentage of users who have one. Thus if you want to go mass on mobile, you’ll have to go more lowest common denominator.

Filed Under: Fascinating Tagged With: cookies, data, facebook, gaming, google, humor, privacy, social, socialmedia, twitter, video

Creativing :: Tweet of the Week, Fake Steve Jobs on the iPad, and Seth Godin taking his own medicine

January 29, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

I like to imagine Jonathan Ive and James Dyson — tank-topped, schnapps-drunk, and enthusiastically slap-fighting over who’s fancier.

Official Google Blog: Search is getting more social

Sometimes a video is worth 1,000 blog posts. This one does a great job explaining the immediate appeal and potential power of their social search. In personal tests, I didn’t find it all that, but then neither was YouTube on day one. But the potential is screaming obvious. And I found it a glaring reminder of how far ahead of everyone Google is in search. Tried Facebook search lately? It feels like you’re dealing with a big, dumb, AI terminal. As my network and the topics it covers expands, this could be a remarkably powerful focal point for searches across anything from a restaurant to a good doctor. Google’s biggest obstacle here is Facebook blocking their content from Google search. If I were to pick a winner at this point, I’d say Google because this is far more advanced search-wise, and I like the idea of the net they’re casting going well outside one site (although Facebook Connect could be just as effective).

The Secret Diary of Steve Jobs : Tablet Part Two: The true significance of the Tablet

The blend of humor and insight at Fake Steve Jobs never fails to inform and entertain. It’s been said before that the iPad is the newspaper industries last hope for survival. And this post delves into how Jobs wants to redefine the multimedia experience. I also like his unrestrained assault on the Kindle. I’ve always been a big fan, but this week has really exposed it’s vulnerability, imo.

The iPad’s Threat to Advertising – IABlog

Think iPad will save the publishing and ad industries? Here’s a good contrarian viewpoint.

Unhappy Hipsters

The captions Dwell Magazine never published. Funny parody.

Has Twitter peaked? – CNN.com

If I owned Twitter, I’d be far more interested in the overall usage stats than just uniques. I understand the importance of uniques for overall growth, but reading most of the complaints, it’s not that the service offers no value, but rather it’s the perceived lack of filtering. People will eventually figure out lists, and other ways of filtering the data. And Twitter’s open source approach should continue to ensure that a very large community of developers and entrepreneurs will continue to find new ways of expanding Twitter’s utility. That said, you never want to see your unique’s dropping 😐

CQ: The Test Of Your Potential For Cross-Cultural Success – Forbes.com

On the surface, this may seem like one more way to have to compare yourself to others. But I definitely think multi-culturalism is pretty lost on much of the US. Even in the advertising world — where we tend to think of ourselves as pretty open and aware — we’ve seen enormous blowups from ads where no one bothered to consider that anyone outside of their own cultural boundary could have access to the communications. This is worth a read.

Seth’s Blog: Why write a book?

Seth Godin certainly takes his own medicine. This is the announcement on his blog for his latest book. Not crazy hype. Not even a small cover shot of the book. Just an intriguing headline — which surely stopped a good percentage of those who’ve ever thought about writing a book — followed by his usual thoughtful way of viewing things below the surface that stops most people. And all very consistent with his brand.

Vanishing Point motion artwork | The Glue Pot

Motion artwork video from visual artist Takuya Hosogane. There isn’t much info here or on his site about the methodology, so I’m assuming it’s all directly his design work, and not generated algorithmically through the sounds.

Charlie Simpson, 7-Year-Old, Raises $160,000 For Haiti

Shows that you don’t have to be a major corporation to generate buzz in social media. You just need a great story.

Filed Under: Fascinating Tagged With: apple, charity, fundraising, google, humor, social, socialmedia, strategy, twitter, video

Creativing :: A breakup test from Bjorn Borg, the problem with Web reputation systems, and iPhone app development gets easier

October 10, 2009 By Doug Schumacher

My weekly update of what’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Break Up Test

One of the funniest things I’ve seen all year. And from Bjorn Borg (he of the frozen tundra demeanor). In truth, this doesn’t really come from Bjorn. Actually, it’s from his underwear.

Building Web Reputation Systems: The Blog: The Dollhouse Mafia, or “Don’t Display Negative Karma”

If you spend any time on sites where the reputation system is a key part of decision-making (ebay, elance), this is a good read. It’s also an interesting look inside community behavior. The theory is, Reputation or Rating systems are flawed, because of what the writer calls “karma bankruptcy”. Once someone’s reputation drops to a low level, they either head to a different community, or start a new account. Sometimes you can’t beat picking up the phone and calling an old friend for a reference. There’s also an interesting example of how people were being shaken down for loot in the game Sims, by a group appropriately calling themselves the Sims Mafia.

PhotoSketch: Photoshop Image Recognition = Awesome

Remarkable. You sketch a scene, label what the primary images are, and it scans the web for like images that also work well together, and automatically composites them into a single image. The results are pretty crazy.

MediaVest Diverts Broadcast Budget to Hulu

I’ve long been surprised that more advertisers aren’t jumping onto Hulu, as reports were going around that their inventory wasn’t even close to sold out. Being a big fan of Hulu, I can vouch for the memorability of the placements. Of course these days, content publishers never meet an ad they don’t like. So we’ll see if we end up with the same overly-saturated ad marketplace that network TV has become.

Will the FTC’s Blogging Rules Slow Endorsements?

This is probably no big surprise, but starting Dec 1, marketers will be responsible for accurate compensation disclosure in product reviews on blogs. It seems they’re primarily holding the marketer responsible, which may sound diverted, but I think makes sense, since it involves the decision to provide compensation. That should also help keep this can of worms from opening too wide, although I can’t imagine there won’t be a slew of lawsuits ensuing from this.

Knowledge Genie – Making Publishing Web Content For Profit Easier

Ecommerce model that makes it easy to sell your digital-based work online. You can enable content purchases or subscriptions across a range of media types. It’s a pretty slick model, once you have the content to sell. Setup is fast, although the store itself is a little bland looking. They need to build this out into a much more customizable widget that could be embedded anywhere. But the core idea is great, and the UX is simple.

twtapps :: simple and useful business twitter applications

If you’re marketing on Twitter to any degree, you’ll likely want to know how to do things via Twitter, such as conduct polls, exchange business cards, give out coupons, create contests, or send gifts.

Agencies Need to Think Like Software Companies

As branding and marketing venture into product development, about the only common denominator among companies in terms of product development is online technology. Thus agencies that want to play in that sandbox are going to have to solve problems from a technological point of view as a key part of their service offering.

Adobe Labs – Adobe Flash Professional CS5: Applications for iPhone

Soon you’ll be able to crunch out iPhone apps from Flash. Feeling like there just aren’t enough iPhone apps out there for you? Get ready for a new wave of them.

Flexible Love

Amazing bit of product design ingenuity in Japan. Makes sense that this furniture idea would come from a places with serious space challenges.

Filed Under: Fascinating Tagged With: blogging, branding, humor, media, technology, tool, tv, twitter

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