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DOUG SCHUMACHER

experience designer + writer

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Zuum Report: Facebook Page Data Averages for Q4 2011

January 9, 2012 By Doug Schumacher

I just published an interesting look across 10 popular industries to see how Page performance compares for areas like engagement rate, page growth rate, and posting volume. We covered a number of industries, including politics, airlines, hospitals, fashion retail, snack foods, restaurants, sports footwear, and YouTube stars.

Key findings include:

  • Industries with emotional subjects tend to have higher engagement rates
  • Page engagement rates within an industry often vary significantly
  • The more Likes a page has, the harder it is to get high engagement
  • High posting volume often aligns with high engagement rates

Some things I expected, and some I didn’t.

 

Facebook Page Data Averages
View more presentations from Doug Schumacher

Filed Under: Articles Tagged With: facebook, facebook analytics, facebook page, Facebook strategy, research, social media marketing, social media strategy

Creativing :: The creepy addiction of Chatroulette, Foursquare’s real impact, and trouble ahead for online advertising

February 26, 2010 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

I’ve been sitting in LA traffic so much today I wrote a pilot. I need a Final Draft app.

The Surreal World of Chatroulette – NYTimes.com

If you haven’t seen this site, check it out. Like the NY Times writer, I think it’s faddish, but also feel it’s part of a segue to more anonymous online content experiences.

5 Ways Foursquare is Changing the World

Of these, the Mayorships and the game element (badges) are the real differentiators for Foursquare. The other features mentioned will increase in value as the Foursquare community grows.

How the Global Fortune 100 are using social media: some statistics | FreshNetworks

Some curious stats out of this analysis. Between Twitter, Facebook, YouTube and Blogs, companies are using blogs the least. That’s interesting, because blogs offer the most content ownership of all four, which a lot of brands seem pretty concerned about.

I’m also surprised that 68% of Global Fortune 100 firms are actively using a YouTube channel by adding 10 new videos each month. That’s a good rate of content development.

NYT: Apple Purges Blue Apps from Online Store

Another in what’s a growing list of situations where Apple’s closed-loop approach to business stands opposite Google’s open, “let the people decide” approach. While I’m an enormous fan of the products Apple’s built, their mindset displayed in the quotes in this article sound more like Microsoft policy of the past 20 years, and less like the openness that has been so key to the Web’s growth and evolution.

Creativity Feeds The Data Beast (And Digital Killed The TV Star) – Media Post

Cory poses a great question here. What if the ad industry loses the power of 3rd party cookies in the pending 2011 legislation? For an industry that has positioned itself as the leading marketing vehicle based around insights and information that those cookies generate, that’s going to be a tough sell. And from what I’ve read, the 2011 ruling is a given to pass. The easiest sell in Washington. So emphasis has to be somewhere other than the bread crumb trail from ad to shopping cart.

MediaPost Publications Rothenberg: ‘Forces Out To Destroy Interactive Advertising’

This is a must-read for anyone in the digital space. If this legislation goes through, it’s going to be like a bomb dropped on the line marketing industry. What’s everyone talk about regarding online advertising? How trackable it is. So imagine taking away the biggest selling point for an entire industry. And my guess is that this legislation will pass. Doug Weaver had a great commentary on this at the last iMedia Summit. With what wil almost surely be a down economy, politicians will be looking for easy victories. And consumer privacy will be just the tool.

The Best Web Browser on the Planet – Slate Magazine

if you haven’t tried Google’s new browser Chrome, this is a good overview of why it’s preferable to other browsers, but also what it lacks. My favorite example of the Google mindset is how they’ve built into Chrome a time saving device that produces search results right in the address entry field. Thus eliminating the need for a visit to their own site. What other company on the planet would ever make that decision?

Faster, Faster! Google’s brilliant new plan to provide super-speedy Internet access. – Slate

Speeds 100 to 200 times faster than our current broadband connections. Sign me up. The reason for our current broadband speeds? The lack of competition in the service provider industry. Imagine how nice it would be if your business only had one other competitor.

Filed Under: Fascinating Tagged With: data, mobile, research, social, technology, websites

Creativing :: Social gaming’s revenue model is working, Twitter tools and insights, and Facebook Page updates are generating responses

November 27, 2009 By Doug Schumacher

What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

The Goods May Be Virtual, but the Profit Is Real

Recently, I’ve posted a number of articles on this trend, and yet more reinforcement keeps popping up. This is a look at gaming, particularly social gaming. While the article doesn’t delve into it’s counterpart, console gaming, it’s not hard to connect the dots. Currently console gaming companies spending 100s of millions to launch a title, selling them at a high cost — often $40 or more. And like the movie industry, they lose money on most of their productions, making it back on a few hits. By contrast, social gaming sites product games that are free, played by millions, and then make their money selling small items for a buck or two. Their investment is less, so they don’t need enormous sales to recoup it. Zynga, the leader in this space and producer of games like Mafia Wars, says only 3% of those who play actually make a purchase. Yet they’re profitable. I think entertainment companies need to address this model, and stop trying to pull as much profit from as few people as they can, and start trying to get a little money from a lot of people. A great change would be to simultaneously make movies available in theaters, via download and on DVD. Capture the excitement while it’s there, realizing that there are potentially millions of people who want to see the movie, but just never make it out to the theater.

Weber Shandwick’s Inline Social Media Melting Pot

Good information, if not that surprising. What did take me back was the number of accounts the 73 Twitter-active companies have set up. 540. That’s an AVERAGE of over 7 accounts per company. And while the report overall has some good insights — I think they’re right on about companies just spouting off brand information and not really having a conversation — there are some aspects of the report that I feel are skewing the data. Namely, they look at absolute Tweets and Followers, not relative figures based on a recent time period. Twitter is still an emerging technology, and as such, many of these accounts could have been set up in the past 6 months. So unless the company has been posting at a very heavy rate, they likely wouldn’t have that much activity in aggregate to rank high in this study. I think brands can get a lot of value out of Twitter without posting at a level that, say, @garyvee posts (Over 60 posts a day average over the past week). And if you’re one of those brands, you didn’t look that good in this survey.

New Facebook Inbox Increases Response Rates For Page Updates

Insightful comparison between response rates for email newsletters (the opt-in variety) and Facebook Page Updates. While newsletters draw significantly higher response rates, they’re typically sent out with much less frequency.

Twitter Analyzer | Twitter Statistics | Twitter Analytics

One of the more interesting Twitter stats tools I’ve seen recently. A lot of information, although like most of the tools, it’s a little kludgey, and some of the data being presented could be more thought out in terms of whether or not that information is really helpful in making a Twitter use analysis.

On Twitter and in the Workplace, It’s Power to the Connectors – HarvardBusiness.org

A dissection of how corporate America structures are changing, from more rigid vertical hierarchies, to interpersonal networks that can expand across multiple companies and disciplines. There’s a strong leadership undercurrent to this, exemplified by the following blurb:

“Wherever teamwork across positions is desirable, natural connectors who instinctively reach across divides to form relationships get the plum jobs, on small sports teams as well as in large companies. For example, on the North Carolina women’s soccer team, a perennial winner among college teams, Jordan Walker was a team leader because she was a connector who helped other players work together, even though Coach Anson Dorrance called her one of the least athletic players he had ever seen.”

Filed Under: Fascinating Tagged With: facebook, gaming, research, technology, twitter

Creativing : Air Jordan flies again, trends in social media, and a nice mobile campaign

September 11, 2009 By Doug Schumacher

My weekly update of what’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Jordan’s History of flight

A stylish, hip run-through of the various shoes he wore throughout his career, as well as the continuing line of Air Jordans. While Jordan’s skills were undeniable, he also made an enormous impact on the fashions of the game. And of course, wearing a uniform of not much fabric, the fashion statements ultimately came down to the shoes (later to be overtaken by tats, perhaps). At any rate, a fun recap of his career, and introduction to the latest line of Air Jordans.

Top Consumer Trends: Trust, Control, … Playfulness?

I like where consumer’s heads are, at least according to this survey. Basically, it looks like consumers are running everything through one big BS filter. But interestingly, they’re not against having a little fun. What these five trends say to me is, consumers are looking for straight-shooting companies that aren’t trying to sell them on traditional marketing tactics like bandwagon and products with bloated feature sets. In exchange for that dose of reality, they’re willing to engage and participate in a little fun. Oh, and if they don’t get this from their current brands, they’re ready to jump ship.

What Execs Are Thinking About The Social Media Channel

After reviewing what consumers are thinking, it’s interesting to see how the views of marketing execs compare. For the marketers who get social media, it looks like they’re on the right track. Emphasis is on building better relationships and extending their brand awareness. For those who aren’t interested, it’s typically because of low ROI tracking, and a lack of control over their precious brands. And from what consumers are saying, if that’s their mindset, they’re probably not going to succeed in social media anyway. Once again, it looks like the marketing industry is going to offer big rewards to early adopters.

Basics Of Social Media Roi

A good breakdown of how to apply some traditional marketing evaluation metrics to social media, and move a little bit closer to the holy grail of marketing. Perfect data. However, this will probably never address the issues of the ROI-bent marketers surveyed above, and they’ll likely sit on the sidelines until they’re well behind in the game.

I am T-Pain Autotune App for iPhone

Saddled with the ignominy of auto-tuning, T-Pain comes back like a great social marketer should. He takes the criticism head-on, and even turns it into a point of engagement that he can profit from. An auto-tuner iPhone app. And with the app, he’ll likely demonstrate that even with auto-tune, you still need some skills to sell a million songs. Or ringtones.

MockFlow – Easy Wireframing for Software and Websites

My new fave method for tossing together a quick sketch of a site layout. This is almost as fast as drawing on paper. (Especially when I have to spend so much time explaining what I’ve drawn.)

Moviegoers Protest ‘The Cove’

Great premise behind a campaign for what’s being touted as a very good movie. As the movie ends, theater goers are ENCOURAGED to turn on their cell phones and send a text to stop the killing of dolphins in The Cove, the subject of the movie. Cool way of turning a taboo into a call to action.

Burning Man 2009 Photos

What’s certainly one of the most photogenic events anywhere is captured with beautiful interpretation of the desolation of the environment combined with the inspiring transformation it goes through every year.

Creating Free Websites

I haven’t really dug into exploring this yet, but on the surface it looks impressive. Build good looking flash sites in a flash. With optional e-commerce shopping carts, and other advanced features like auto-coding Google Analytics. It’s remarkable where templatized site building is going.

Circular Website Navigation

Check out the nav on this site.

Filed Under: Fascinating Tagged With: photography, research, social, socialmedia, technology, trends

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