DOUG SCHUMACHER

experience designer + writer

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Creativing :: Twitter the movie?, Mafia Wars goes guerrilla, and the future of the Internet is ‘things’

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Zynga Runs Guerrilla Mafia Wars Campaign In Hermosa Beach, CA

I like the use of QR codes in this game. I scanned it off the blog image using I-nigma on my iPhone and it had no trouble reading and taking me straight to the site. QR codes have made a lot of progress in the past couple of years.

Advertisers flocking to Facebook: eMarketer – Yahoo! News

Facebook’s taking a page from Google’s playbook. There’s a lot of money in automating the ad process, even if it’s small amounts from a lot of advertisers. Or perhaps especially if that’s the case.

Twitter Movie Trailer:  Rated Awesome

Very well-done parody of the trailer for the Facebook movie, which is here if you haven’t seen it. http://www.thesocialnetwork-movie.com/

Where Else in the World Will Kids Think to Put the Web? [VIDEO]

Interesting that when kids 6-12 were asked about what they want from technology, it’s to better connect them with the physical world. And they’re the ones who should be most comfortable with technology. Refreshing.

China Moves to Dominate the Next Stage of the Web

Interesting that while a recent survey of kids pointed to a future demand for bridging the technical world with the future world, and here China is setting themselves up to the the future of the Internet of Things. Pretty telling. A great stat at the end of this article, too. Earlier this week it happened for the first time that there are now more objects connected to wireless data plans than human subscribers.

Facebook Pages Become Customer Support Centers

There’s been recent buzz online about Facebook’s — and social media in general — ability to function as a customer support resource. Scalability is often at the core of the discussion, but then, customer support has never been any more scalable outside of social media. The objective for customer support technology is always to provide helpful information as fast as possible. Ideally faster than calling and talking to a CS rep. Facebook’s big advantage is familiarity. Even within an app, people may feel more comfortable using it to gather information versus a site visit. So speed and relevance will be the litmus test for this new CS tech, Parature.

Behind the Scenes of MTV’s Twitter Jockey Competition [VIDEO]

Twitter seems more like a content channel than a media platform. While arguably still outside the mainstream compared to most media vehicles, it has a large user base that wouldn’t be considered early adopters of new technology, while at the same time many traditional early adopters find little use for the service. In that sense, it’s a source for the truly influential to get those first bits of information across a range of subjects that most new techs never scratch the surface of.

Whrrl: Living In Foursquare’s Shadow

As my use of Foursquare continues to flatten, I’m interested in what’s next for location based services. Whrrl is the one I’m checking out lately. It’s more complicated than Foursquare, but offers extended value in the form of community. I guess those badges are wearing off, and if I wanted deals, I’d go to Groupon. Right now, my network isn’t to a point where I’m really getting the value, but as Whrrl is adding 2-3,000 users per day and I live in a fairly early adopter area, hopefully the value will emerge.

Gowalla CEO: Sorry Mobile Web: Users Prefer Apps

Start with this quote from the CEO: “Many people perceive the web as source for content rather than a source of services. An app puts the illusion of packaging around a web-delivered service so people feel like they are buying functionality, not merely visiting a site to perform a function or access content. This subtle perception not only explains why apps are popular, but it might also be a clue as to why folks can charge for apps while still unable to monetize their web-based services.”

While marketers are typically focused on building website experiences — for reasons ranging from cost to seo — there are distinct advantages to building apps. For one, once an app is installed, you have ongoing awareness every time the user scrolls through their apps. We all know how easily bookmarks get lost in normal web browsing. That has to increase 10x for a mobile experience. But well beyond that, there’s the perceived value of an app that the CEO is talking about. It’s packaged.

Fact: Most People Have Never Heard of Location-Based Apps

The harsh reality of leading edge technology is that it’s often very difficult to reach a mass audience. This study shows that less than only 1% of those surveyed use location-based services (LBS) more than 1x per week. Not the rate at which you can build a market. This leaves brands with two options at the moment. 1. Determine if you have a key influencer group using LBS and if so, plan for a ripple effect. 2. Do something to generate word of mouth buzz that extends well outside the LBS user group. Unfortunately, neither option is a high-odds play.

Creativing :: Facebook is heroin, Farmville engagement is sliding, and the Twitter Times personalized newspaper

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week

“There was $250,000 lining the walls of that stand, how much clearer can I say it: “THERE IS ALWAYS MONEY IN THE BANANA STAND!” #ADquotes

Facebook is Social Media Heroin and that Puts It at Risk–Or Does It? | Forrester Blogs

Admittedly, the headline got me. But it’s an interesting case for why just because a social media experience is addictive doesn’t mean it isn’t in jeopardy of competition. Remember MySpace? Me either. But they were flying high when Facebook was just starting. And Facebook took over because of a better user experience. And that’s what people are complaining about Facebook now.

Bar codes get around town and get more useful – Yahoo! Finance

I’ve long felt that QR codes will have their day. As someone who’s found all sorts of convenient life hacks around mobile phones (taking a picture of my parking deck location is a fave), QR codes provide a convenient shortcut to entering text on a mobile phone. I really like how Google is distributing codes to their businesses. Think about walking along and seeing a store that you don’t have time to visit. Or it’s closed. You take a snapshot of the QR code on the window, and have their info logged for easy access later. That’s a very functional use, and I’m sure there are a lot of creative opportunities out there, as well.

The Twitter Tim.es – a personalized newspaper generated from your Twitter account

This is a great idea for people who find value in Twitter without having to constantly update the world on their last meal. It creates a magazine-style interface of all the links the people you follow are sending out. You can also filter it by lists or media sources. A much improved interface for consuming Twitter information than Twitter of any of the content generation-focused 3rd party apps.

Flipboard for iPad

Check out the demo video for a quick intro to the concept. This looks like it’s very well done, and like the Yahoo iPad app demonstration, makes a convincing case for why slates will dominate media consumption. Also, keep in mind we’re still in the very nascent stages of this type of content interface. The Flipboard branding is also nicely done.

Dribbble – What are you working on?

A fun site. Upload a snippet of a design. Limited to 400×300 pixels. So you’re not going to see the full page here. And that’s what I like about it. Interactive design is made up of so many micro-components, and sometimes simply a great button design or rollover effect can gain as much notice as a complete page. This site forces you to focus on the smaller aspects of design, and I found that a refreshing perspective.

Putting Facebook’s 500 million in perspective.: The Social Path

You may have heard about Facebook crossing the 500 million user mark. This is an amusing look at some other things that have hit 500 million, for better or worse.

Zynga’s Farmville Lost 4.4 Million Players Last Month

Ran across this older article on Farmville’s drop in traffic earlier this year. And it’s been a continuing slide. I think a lot of game-oriented systems are going to find people’s ever-changing interests a big help at launch, but a challenge for keeping long term activity. The article does a good job breaking down the information.

YouTube – Pug sings Batman theme

Randomness of the week. Thx to @gregtypes.

Twitter’s Noon Nadir – NYTimes.com

Can’t say I’m shocked that the ‘happiest’ day on twitter is a weekend, and the ‘saddest’ is a workday. The inforgraphics are interesting. The west coast lags the east coast a bit even when adjusted for time zones. Possibly because west coasters waking up later?

ToneCheck Checks Your Tone Like A Spell Checker Checks Your Spelling

I’ll be curious to see how well this works. Gauging sentiment is very difficult, and that’s really what this is doing. If they have a great algorithm, it could be the key to much more accurate assessment of online conversations.

Creativing :: Conan O’Brien’s tweet, Social media pushes the ‘cuddle’ button, and Web 3.0?

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweet of the Week – Conan O’Brien

11 years between “Toy Story’s” and 7 months between “Twilight’s.” By that measure, the “Jonah Hex” sequel should be out in 3 days.

Virgin Gives Free Tickets to ‘Influencial’ Tweeters – MarketingVOX

If you’re into the numbers side of campaigns, this is a good read. Also a good back and forth on the value of social media as a demand creation tool. Nothing overly conclusive, but the varying points are worth reading. The end line really summarizes it well. No single tactic can do everything. It has to be a group effort.

Kynetx Introduces the Programmable Internet – the Language of the Building Block Web | Stay N’ Alive

Those wondering when “Web 2.0” would run it’s course, this could be the next direction. The trajectory of tech developments continues to be sharable, with rapid development times enabling products to get to market fast. There are several good examples of how this tech can play out.

Social Media Increases “Cuddle” Chemical Production in the Brain [STUDY]

So social media pushes the ‘cuddle’ button. That means it’s either jumped the shark or is so irreversibly embedded in our psyche’s that we’re never going back. Despite all the hype and it’s growth curve, I’d have to vote it’s the latter.

While at first glance this sounds a bit cooky, the three bullet points at the bottom reiterate things we’ve known about communication and writing for a long time. Write with verbs and not adjectives, sex sells, and use simple language for broader appeal. Signs that social media is a not-so-distant relative to traditional media.

Who Will Fall to Facebook Questions? – MarketingVOX

I recently covered Formspring as an example of answer sites that are producing remarkable traffic numbers. Granted, Formspring has a big sensationalistic slant to it. But the underlying growth is real, as this investment by Facebook clearly demonstrates. So bottom line is, despite all the content and site experiences already out there, people still have a lot of questions. Seems like an opportunity for a lot of brands.

Twitter Annotations Are Coming — What Do They Mean For Twitter and the Web?

A discussion on Twitter’s forthcoming Annotations, which get’s pretty technical fast. However, the first couple of paragraphs delve into what the real potential, and potential problems, of annotations is all about. And you can watch the video at the end of the article, if you don’t get shaky camera sickness.

Augmented Reality: Thinking Beyond Branded Hype | MobileBehavior

While this is probably one of the most robust AR mobile apps yet developed, the best part of this article is the expanded thinking on what really makes a great mobile app or AR experience, and what direction that technology is going.

9 Universal Principles of Viral Media Sites

If you’re in the content development space, you’re likely in the meme development space to some degree. This article lists points that, while obvious, are also good reminders. Bottom line is, memes are a fickle business, and need as much surrounding support as possible.

Secrets to Revenue and Innovation in New Product Development | Nielsen Wire

A summary of some remarkable findings relative to product development. Keep upper management out of the early ideation stages. And off-site teams tend to produce better ideas than those on site. Bottom line is, companies need a fresh perspective, and driving innovation from within the status quo is apparently not getting the job done as effectively.

Social Media as Digital Plastic Surgery – Eric Wegerbauer

With social media continuing it’s surge to overtake seemingly every other site category out there, a lot of contrarians are beginning to predict it’s pending doom. Many take the boredom approach, but I don’t buy that. It will reinvent itself, much like gaming. Others speak to the loss of privacy. Like that’s stopped anyone or anything on the Net so far. But Eric’s point is interesting to me. That the use of social media monitoring of customers by brands like healthcare providers and insurance companies will force many people to craft their online persona’s, killing off a lot of the authenticity. A good point, and something that hits directly on social media’s strongest appeal.

Creativing :: Android gains on iPhone, Tablets to outsell netbooks by 2012, and Twitter goes local

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What’s going on in new media marketing, pulled from social bookmarking site Creativing.com:

Tweeter of the Week

This guy at the Twitter account @DavidOnDemand will apparently do anything (legal) that you ask him to do via Twitter. Seems a bit of a stretch realistically, and he’s getting a lot more requests than I’d think anyone would have time to do. Oh yeah, and he works for an ad agency and is doing this to get a free trip to Cannes. I’d guess he’ll have earned the trip. This is a search thread of the latest requests he’s receiving.

More Data Shows Android Gaining on iPhone

A few weeks ago reports came out about Android sales surpassing iPhone sales in Q1 of this year. Now the logically-ensuing usage stats. Most noticeable is the change in share of consumption. The charts are very simple and readable.

Sorry, Sheryl Sandberg, Stats About Teenagers Don’t Show Email Dying

While email isn’t quite the killer app is used to be, it’s still highly relevant to most people, including teens. When the PEW research came out, there was a lot of buzz about the email stat saying only 11% of teens email daily. But it says more about their choice of communication platforms than anything, as even in 2006, the figure was only 14%.

Forrester Projects Tablets Will Outsell Netbooks By 2012, Desktops By 2013

I don’t doubt this for a minute. In fact, as the article states, it could be a serious underestimate. What this really means? That the online user experience is going to continue to fragment into more and more devices. These trends also show how computing is becoming less and less a work chore tool, and more and more a way of doing just about anything in life. So the heavy lifting of a desktop become unnecessary (along with the added expense).

Espresso Machine Personalizes Service Through Mobile Phone Identification | MobileBehavior

My first reaction was, Why have the dock and not just use BlueTooth? Whatever, the point is well made at the end. That to realize the future potential of mobile, think way outside the current structures of content, search, and communications.

World Cup 2010 Twitter replay | guardian.co.uk

A nice animated info graphic featuring the top keywords Tweeted during given World Cup matches. The graphic style and animation of this is great. I think they need to filter out the more obvious words, tho, to make it more varied and tell a deeper story. Check out the England vs. USA match, when USA got their lucky break goal, and the term LOL pops up.

Twitter Blog: Twitter Places: More Context For Your Tweets

It’s been a little surprising that Twitter hasn’t integrated this long ago, given the rise of location based services. Bottom line is, Tweets can now be sources to a location if the sender OKs it. For a lot of location-oriented companies, there’s a lot of potential here.

Brands Planning for a Mobile Future @ The #Promise | MobileBehavior

The Web has always had more to offer individuals than corporations, and this is an interesting look at how social and mobile developments of the future should extend that trend.

Bars Turn to Texting to Warn of Rowdy Patrons – NYTimes.com

Interesting use of texting to share information among bars, much like they track cheaters in Vegas. Of course, any time you have people sharing info outside the standard law enforcement practices, someone’s going to have issue with it. But I have to credit the police and bar owners for a creative solution to their problem.

Why Twitter’s new ads are ingenious – CNN.com

Pete Cashmore on Twitter’s advertising model. He writes a good overview of how it works, although the service doesn’t seem that innovative to me. He brings up some good points at the end about how this really excludes the small marketer, and just applies to large brands willing to drop the large $ to get their presence on Twitter. And that’s an interesting distinction from Google, who broke new ground in advertising by doing the opposite. Enabling anyone to play, and on a level field. Understandably, Twitter’s trying to figure the whole revenue thing out, but at this point I don’t see their model as nearly as scalable as Google’s was right out of the box.

Creativing :: Hugo Chavez Tweets, Facebook’s Open Graph explained, and the best iPad app yet

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Tweet of the Week

Technically, “Twitterer” of the week. This week, Hugo Chavez joined the digerati. And his username roughly translates to ‘devil’ in many Latin American countries, although in Venezuela, it also means ‘rabble-rouser’. Either way, a little nutty coming from the 5th largest oil producing nation in the world.

The Color of Words | Codename: “Cuttlefish”

Copywriters and Art Directors, unite. This is both entertaining and useful for checking people’s creative color explorations. Each color is given a name, generally closely tied to the color it brings up. Well worth a few minutes of mousing around.

Facebook Sends Window Decals to Local Businesses

Start looking for this type of thing to be as common on a store window as credit card stickers.

Augmented Reality Billboard Puts Passersby in a Street Fight [VIDEO]

Strong execution using Augmented Reality in a digital billboard.

MobilGlyph: Making Data Tangible – Popwuping

Video demonstrating the use of QR codes as a way to enable data entry in a mobile phone for illiterate people. The final interface is a little like scrolling through the Facebook mobile app to make a call.

Facebook and the New SEO | Stay N’ Alive

If you read one article this week, this is probably a good one to read. An explanation on the power of Facebook’s new Open Graph Protocol and it’s potential impact on advertising.

More Absurd Social Media Analysis – The Value Of A Fan

If you didn’t hear about the attempt to value a Facebook Fan at $3.60, it pulled a lot of commentary. Beyond the narrow definition of the value of a Fan that this approach took, it’s just as wrong to think that every company will benefit the same from their fan base. At any rate, this post delves into why whatever the value, the equation they used doesn’t really capture it.

Google TV to be Unveiled Next Month

Here comes Google TV. And the web-enabled TV platform is based on Android. Get ready to use your mobile phone as the remote control for your entire TV. And while you can do this with an iPhone and AppleTV today, it is an Apple TV after all. And the power of bringing together numerous mobile phone and TV manufacturers on the same platform will likely pay off well for the Google TV participants.

Google’s nightmare: Facebook ‘Like’ replaces links – CNN.com

Why Facebook’s ‘Like” and Open Graph system are such a threat to Google. It takes the idea of indexing what’s popular on the Web, and puts that information inside Facebook, where Google’s search algorithm can’t ‘see’ it. Not good for Google if that algorithm drives the bulk of your revenues.

Lessons from Yahoo’s iPad App in the Cloud

The most impressive iPad app i’ve seen yet. And from Yahoo, no less. I really like how seamlessly this app brings together a large cross section of news and entertainment. When they go to the TV listings, you can see how you could navigate directly to the show, when available. Then, just add a button to push the video feed to a large TV monitor, and the iPad becomes a must-have device for finding content that you then share with everyone in the room. Compare that to the current way of finding out what’s on TV and then playing it.

Creativing :: Na’vi seen at the mall, Facebook’s threat of dominance, and Twitter’s new capabilities

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Tweet of the Week

Project Virgle was an April Fools joke but Sir Richard is discussing Google/Virgin collaborations with humor.

Facial Recognition Software Turns Shoppers into Na’vi Avatars – MarketingVOX

I really like how they’ve taken an idea that could have easily been applied to an app, and placed it in the middle of one of the busiest malls in LA. I’d guess there are crowds around this checking it out. Then to link that to a database acquisition is icing on the cake.

Create Super Customized Dress Shirts with Blank Label

I’m impressed by how H&M can get take fashion trends from the street to their shelves in 6 weeks. But this might even circumvent that speed to market.

Google Buzz Hits Google Maps; Search Suggest Comes To More Countries

With all the ‘buzz’ about Facebook, Foursquare, Apple and Twitter, I’ve almost forgotten about that little company Google. At any rate, this is a pretty good UX, really only limited by first, a lack of quantity, and then, a way to filter. But the combination of logins in an environment as practical and comprehensive as Google Maps has obvious big potential. Especially for mobile.

Hospital Outfits Staff with 100 iPads

What really impresses me about the iPad is the distinct benefits we’re already seeing coming from it. Game changing for businesses and people alike. Here’s another good story about how the iPad has enabled a 99 year old woman to start reading again with the text enlarging feature (yeah, that was dooable in most browsers, but not really practical). http://mashable.com/2010/04/23/ipad-99-year-old-woman/

How Does One Compete With This Beast? Here’s How: | Stay N’ Alive

A developer (who also happens to be a good writer) gives his take on the impact of Facebook’s latest announcement around global connect, and what the next evolution of the Web might be beyond that.

On Google’s Brand – John Battelle’s Searchblog

John has literally written the book on Google, so always interesting to hear his thoughts. And given he’s been a big proponent of the Google way, his sense that Google is meeting a critical point in their history is clear.

Ajaxian » Blowing up HTML5 video

The Apple – Adobe brawl over Flash is looking like a bantam-weight fight compared to the Facebook – Google square off. But if you’re in content development, it’ll probably factor into some of your decisions over the next few years. What’s interesting to me about this is the text at the top of the page remains searchable HTML text, while the video is able to expand right over that text. Keep in mind that the big problem with Flash for many people is it’s relative invisibility to search engines. That, and this would enable all sorts of expandable banner ideas, possibly without requiring rich media apps and their related ad serving fees.

NYT: Twitter Gets More Features, and Competitors

If you had any doubts about Twitter’s continuing popularity, they’re adding 300,000 new users a day. Remarkable. Their new service, titled “@ anywhere”, will integrate location-based services to Twitter as well as a database of nearby places, for which you can then view a feed to Tweets coming from that specific location. Pretty remarkable stuff for finding out what’s going on wherever you are.

Facebook Looks to Extend Its Presence – NYTimes.com

Interesting to note that Facebook using Connect to spread their presence across other websites is very similar to a tactic Google used a decade ago, when they syndicated their search box to other sites around the web, and then followed by doing the same with their advertising system. Facebook is also changing their “Share” button to “Like”, although the real story is they’ll be tracking the things you “like” and you’ll be able to see things across the web that were “liked” but your friends. As we already know that seeing what your friends like is a big draw, this is a great idea. Here’s Facebook’s own page explaining this in a very simple graphic: http://www.facebook.com/sitetour/connect.php

How Facebook won the web – CNN.com

Mashable’s Pete Cashmore weighs on on why Facebook is a serious threat to both Google and Twitter, with the implication that the best solution for those two would be for Google to buy Twitter.

Creativing :: Twitter trend #songprequels, It’s Foursquare day, and how marketers are using Twitter’s new ad platform

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Tweet of the Week

It’s Tweets of the week this week, picking up a trending hashtag #songprequels. Some funny stuff.

YouTube – Alice for the iPad

If you have any doubts about iPad or any other slate’s ability to transform the publishing, and specifically the book industry, this 45 second video for the iPad ebook version of “Alice in Wonderland” is a must see. While it may seem like it plays the same trick over and over, keep in mind this is the first attempt and within the first couple of weeks of the iPad’s release.

It’s 4SQ Day, But Foursquare Has (Almost) Nothing To Do With It

It’s 4/16 today. 4 squared. Get it? So in cities around the country, Foursquare users are getting together to celebrate post-tax day. About 150 businesses are giving Foursquare users special deals. There’s even a badge for it. McDonalds is getting involved.

What’s remarkable is that Foursquare the company had nothing to do with it, other than just making the badge. Probably took them an hour.

Most companies would die for this level of momentum.

Foursquare Cracks Down on Cheaters

As Foursquare starts to go more legit with companies actually paying to play along, this type of enforcement was just a matter of time.

History Channel Launches Foursquare Campaign and a New Badge

At the moment, I’m interested in anything happening on Foursquare. You can’t get much farther out on the edge than a location-based social gaming platform. Pairing the History Channel and the latest technology is interesting in it’s own way, but I do like the functional, or at least educational, aspect of this. It definitely adds a needed dimension to ‘checking in’, which is getting a little old and I think has people starting to ask “OK, What’s next?”.

Twitter Promoted Tweets Are Live

Just in case you haven’t seen a screen grab of Twitter’s new ad platform, Promoted Tweets, here you go. Note the tie-in between the hashtag and the content of the Promoted Tweet. Curious how many brands will be able to find that much context in the stream of Twitter conversations.

How Virgin America Uses Promoted Tweets

A good overview of how Virgin America is using the new Twitter Promoted Tweets ad platform. And VA appears to be doing a great job with this opportunity to participate in the launch of an ad platform. My question is, How mass-scalable is this (I can’t imagine Twitter is thinking this won’t be a mass advertising model). My questions are more around the average advertiser’s ability to use this ad model as judiciously as VA is. I don’t see most advertisers being anywhere near as creative, and certainly not as restrained. So I still have a lot of questions about how this opens up to a much larger base of advertisers who aren’t so much concerned with reputation as they are with reach. Of course, I’m sure Twitter gave that a thought or two before launching, so I’m curiously watching.

The Twitter Platform’s Inflection Point

Where’s Twitter headed? Or where’s the business or creative opportunity around Twitter? As Fred Wilson says, It won’t be in the same sandbox everyone’s already been playing in.

Advertising – Marketers Placing More Products Into Plots – NYTimes.com

Very interesting idea here of customizing products for a given TV show. Sure, there’s a certain cringe factor, but it’s a great way to get on a TV show in a more organic way and also tap the world’s insatiable desire for anything celebrity.

GetJar Facebook App Downloads Exceed 50M

Talk about nudging your way into a niche. This is a smartphone app that’s been downloaded 50 million times, and it’s nothing more than a link directly to Facebook’s mobile site (not the Facebook app). Also, jargon alert: MSS = Mobile Site Shortcut. I didn’t realize we needed an acronym for that, but WTF.